What’s new on zingfit

The latest feature updates from zingfit — making boutique fitness brands smarter, faster and healthier — all in one handy, easy-to-read place.

Meet FLEXPricing

FLEXPricing and FLEXCard give premium boutique fitness studios the freedom to set differentiated class prices and grow revenue—offering a la carte class prices based on time of day, duration, location and premium class pricing strategies. The virtual FLEXCard becomes your customers’ exclusive digital wallet with brand loyalty features, direct savings on your transaction fees, and an even more frictionless e-commerce and POS model.

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Winter 2019

December  •  January  •  February

 

Automated Substitute Instructor Search

Save hours of you and your managers’ time when it comes to finding a substitute instructor. zingfit has added a new feature that lets you automate the search and confirmation of a substitute. This is truly an amazing tool and in itself a reason to consider zingfit — contact sales at zingfit to learn more.

Merge Duplicate Customer Accounts with Ease

Weed out those duplicate customer accounts by looking up accounts with matching phone numbers, names and billing addresses. Then, at the stroke of a button, choose which account to replace — merging attendance, purchases, store credits and debits, group membership, referrals and performance metrics.

Bulk Updater. No fancy name for this!

Making the same changes to the schedule across multiple days, weeks or months is time-consuming and tedious. Save hours of time and update the class schedule in a single stroke, via an intuitive wizard interface. For existing clients who would like to use this feature, learn more here.

Autumn 2018

September  •  October  •  November

 

Seamless and Easy-To-Use Branded Scheduling with zingfit’s New Iframe

Our new iframe integration allows you to run your zingfit-powered front-end scheduling and customer engagement within your own website — with the iframe effortlessly designed to look and feel like your digital brand. This innovative approach allows studios to customize their schedule and booking to match their brand. And the iframe’s digital tracking — via your Google Analytics account — allows you to review to your website traffic/customer journey as your customers visit the schedule, book and buy pages. Read more here.

Spot Scheduling Room Design and Build

Spot Scheduling has long been one of zingfit’s industry-leading innovations. The new “Spot Schedule Room Designer” tool allows our clients to create and update their own Spot Scheduling designs and room layouts.

Current clients, please contact Customer Support via the Knowledge Base. If you’re considering zingfit as your fitness scheduling software be sure to ask your sales representative during your demo.

Instructor Intranet

Allows your instructors to view attendance and spot assignments for their classes, plus they can view messages posted by managers for instructor view.  Bring your squad together and thrive.

Current clients, please contact Customer Support via the Knowledge Base. If you’re considering zingfit as your fitness scheduling software be sure to ask your sales representative during your demo.

Summer 2018

December  •  January  •  February

 

Abandoned Cart Email

We’ve added a new customer journey email that will notify customers if they have a class package they didn’t finish purchasing — the email is sent automatically and includes a direct link back to the checkout screen, encouraging the customer to complete their purchase.

Current clients, please contact Customer Support via the Knowledge Base. If you’re considering zingfit as your fitness scheduling software be sure to ask your sales representative during your demo.

Facebook Pixel ID and Google Tag Manager Support

You can now add your Facebook Pixel and Google Tag Manager (GTM) tracking codes through the system settings of your zingfit account.

Current clients, please contact Customer Support via the Knowledge Base. If you’re considering zingfit as your fitness scheduling software be sure to ask your sales representative during your demo.

Push Notifications For Your Branded Mobile App

Your studio’s branded mobile app just got even better. We’ve added push notifications (event-based for attendance reminders and booked from waitlist).

If you’re interested in zingfit’s app, learn more here.

More enhancements


Parlez-vous français?

We have added front-end support for French, Spanish, Italian and Portuguese in early 2018. We love the opportunity to work with boutique brands across the world and we are passionate about the global growth of boutique fitness! If you’re as interested as we are in boutique fitness internationally, check out our research here.


“Hello Waitlist” grab that spot **now**!

The “Waitlist Spot Open System Email” is a new customer journey email that can be automatically sent to all your customers still on the waitlist — in the final hours right before class — if another customer cancels their spot. This new email includes a link that, once clicked on, handles bookings on a first come first served basis. And it maximizes the chances you will fill that spot and increase your class revenue.


“I’d really like to jump on the phone with Customer Support.”

No problem, we’re here for your phone calls during US business hours. Call us on +1 646-397-9464, and if the support team is helping another customer please leave us a message. We will get back to you.

Or, if you want to pre-book time for some phone-based support, just click here. And when it comes to getting in touch with zingfit, we use Zendesk to receive your written requests for help. Our customer support team are available in this way 7 days a week.


GDPR

We have great respect for the thinking and integrity of the European Union’s GDPR. Existing customers, you can read about how we prepared and deliver against GDPR on our Knowledge Base here.